Submit your request
Use the form on this page or email support@newgenreviewer.com from the email address associated with your NewGen account. Use the subject “Account deletion request.”
NewGen™REVIEWERNurtureTech Privacy choice
Account and data deletion.
You may request deletion of your NewGen Reviewer account and the personal data associated with it without reinstalling or reopening the app.
PRELAUNCH PROCESS · UPDATED JULY 29, 2026Before public launch
NewGen Reviewer is still in development. This page establishes the public deletion-request pathway. The final automated and in-app deletion process will be connected to the production account system before store release.
Verify account ownership
To protect your account, we may send a confirmation message to the account email address or request limited information needed to verify ownership. We will never ask for your password or complete payment-card information.
Deletion is processed
After verification, we will confirm the scope of the request and provide an expected completion timeframe. When processing is complete, we will send confirmation to the verified email address.
Access ends
Account deletion is intended to be permanent. Saved progress and other deleted account information may not be recoverable. Deleting the NewGen account does not automatically cancel an app-store subscription; subscriptions must also be managed through Apple or Google.
What to expect
Data covered by a deletion request.
- NewGen account profile and authentication record
- Saved practice progress and performance history
- Bookmarks and account-linked learning preferences
- Other personal data linked to the verified account
- Limited records required for legal, fraud-prevention, security, accounting, or dispute-resolution purposes
- App-store transaction records controlled by Apple or Google
- Aggregated or de-identified information that no longer identifies the user
The precise data categories, retention periods, and processing timeframe will be updated to match the final production systems before launch. Any retained information will be limited to the purpose that requires its retention.
NEED HELP?
Contact NewGen support.
For questions about deletion, privacy, or access to your account, email support@newgenreviewer.com. For other privacy and legal information, visit our Legal page.